Effective Date: September 23, 2025
Last Updated: September 23, 2025
Introduction
This Privacy Policy describes how Initech US ("Initech", "Initech US", "we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit https://handiman.ai (the "Site") and any related services (collectively, the "Services"). By using our Services, you agree to the practices described in this Policy. If you do not agree, please discontinue use.
1) Information We Collect
We may collect the following categories of information:
- A. Identifiers – Name, email address, phone number (e.g., "call only" (650) 729-9779), mailing address, account credentials, IP address, unique device identifiers.
- B. Commercial & Transactional Data – Service inquiries, quotes, orders, invoices, payment status (we do not store full payment card numbers if processed by third-party providers).
- C. Internet/Network Activity – Pages viewed, links clicked, referring/exit pages, date/time stamps, device/browser type, cookie IDs, and similar data.
- D. Geolocation Data – Approximate location inferred from IP or if you share it to schedule on-site service.
- E. User-Generated Content – Messages, form submissions, uploaded files/photos.
- F. Inferences – Preferences or interests derived from other data to improve the Services.
- G. Sensitive Personal Information (SPI) – We do not intentionally collect SPI (e.g., SSNs, precise geolocation, biometrics). If you submit SPI, you consent to our processing for the request you made.
2) Sources of Information
Directly from you (forms, emails, calls, chats). Automatically via cookies, pixels, and similar technologies. Third parties (payment processors, analytics/advertising partners, referral sources).
3) How We Use Information
We use information to provide, maintain, and improve the Services; process inquiries, quotes, scheduling, orders, and payments; communicate with you; personalize content; detect, prevent, and address fraud, security, or technical issues; comply with legal obligations; and, with your consent, send marketing communications.
4) Cookies & Tracking
We use cookies and similar tech to operate the Site, remember preferences, analyze traffic, and (if enabled) support advertising/retargeting. You can control cookies via your browser settings. Blocking some cookies may limit functionality.
5) How We Disclose Information
We may share information with service providers (hosting, analytics, payment processing, marketing tools), advertising/analytics partners (if used), in business transfers, or to comply with law. We do not knowingly sell personal information of consumers under 16.
6) Retention
We retain information only as long as reasonably necessary for the purposes described above.
7) Security
We implement reasonable safeguards. However, no method is 100% secure. Please use strong passwords and notify us immediately of suspected unauthorized use.
8) Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, opt out of sale/sharing, limit use of sensitive data, receive a portable copy, withdraw consent, and appeal. Contact privacy@handiman.ai or call (650) 729-9779 to exercise rights.
9) Children's Privacy
We do not knowingly collect personal information from children under 13.
10) International Transfers
If you access from outside the U.S., your data may be processed in the U.S. and other countries with different laws.
11) Third-Party Links & Services
Our Site may link to third-party services. We are not responsible for their practices.
12) Changes to This Policy
We may update this Policy. The 'Last Updated' date indicates the latest revision.